Refund policy

We value your satisfaction and are committed to providing a clear and transparent return process. Please review the policy below for information regarding returns, refunds, and non-returnable items.

Return Window

Returns are accepted within 14 days of the date of purchase.
Items returned after this period will not be accepted.

Eligibility for Return

To qualify for a return:

• Items must be unused, in their original condition, and in the original packaging.
  

• A receipt or valid proof of purchase is required.
  
  

Non-Returnable Items

The following items cannot be returned under any circumstances:

• Electrical items
  

• Compressors that have been installed
  
  

Customers are advised to confirm product compatibility before purchase, as no exceptions can be made once these items are sold.

Restocking Fee

All approved returns are subject to a 10% restocking fee.
This amount will be deducted from the refund total.

How to Request a Return

To initiate a return, you can either visit our store or email us at domestic93@hotmail.com

Damaged or Faulty Items

If an item appears to be faulty or not as described, please report the issue within 14 days of purchase.
All assessments must be conducted in-store, and appropriate action will be taken based on the condition of the item.

Refunds

Refunds are issued by cheque only and processed within 24 hours of an approved return.

Please ensure your contact information is accurate and up to date to avoid any delay in refund processing.

Contact Information

For assistance with returns or questions regarding this policy, please contact us at:
domestic93@hotmail.com
(876) 445-2895